Privacy Policy

We use the collected information for the following purposes:

• Platform Operations: To provide, maintain, and improve our Service functionality
• Transaction Facilitation: To connect buyers with suppliers and process quotations and orders
• Account Management: To create and manage user accounts, verify identities, and prevent fraud
• Communication: To send transactional emails, notifications, and respond to inquiries
• Analytics and Improvement: To analyze usage patterns, conduct research, and enhance user experience
• Marketing: To send promotional materials, newsletters, and special offers (with your consent)
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
• Security: To detect, prevent, and address technical issues, fraud, and unauthorized access

We use cookies and similar tracking technologies to enhance your experience on our Platform. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our Service.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our Platform.

We may share your information in the following circumstances:

• With Platform Users: To facilitate transactions, we share relevant business information between buyers and suppliers
• Service Providers: With third-party vendors who perform services on our behalf (payment processing, hosting, analytics, customer support)
• Business Transfers: In connection with mergers, acquisitions, or sale of assets
• Legal Requirements: When required by law, court order, or governmental request
• Protection of Rights: To protect our rights, property, or safety, and that of our users or the public
• With Your Consent: When you explicitly authorize us to share information

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction:

• SSL/TLS encryption for data transmission
• Secure data storage with encryption at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection and privacy
• Incident response procedures for data breaches

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain processing activities, including marketing communications
• Restriction: Request restriction of processing under certain circumstances
• Withdrawal of Consent: Withdraw previously given consent at any time

To exercise these rights, please contact us at privacy@steelquote.com. We will respond to your request within 30 days.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

• The nature of the information collected
• Legal and regulatory requirements
• Contractual obligations
• Dispute resolution needs
• Legitimate business purposes

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our Platform with a new "Last Updated" date
• Sending an email notification to your registered email address
• Displaying a prominent notice on our Platform

Your continued use of the Platform after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: